You built your business to run lean. The problem is when it breaks down at 7pm on a Saturday, your customers have no one to tell — and you have no way to know.
Equipment fails silently. Customers leave frustrated. You find out too late.
When there's no staff on site, customers who hit a problem have nowhere to go. Most don't call. They leave, post a review, and don't come back.
A jammed machine, a broken gate, a flooded bathroom — every minute you don't know is lost revenue and a worsening situation.
The first time you hear about a problem is often a 1-star review. By then the customer is gone and the damage is done.
A broken pay kiosk or downed gate doesn't announce itself. You just notice the numbers look off at the end of the week.
Display your Hotline. Put it up in 60 seconds. It gives customers a direct text line to you — right where they need it.
Customers text when something's wrong. No app. No account. They text the number on the sign. Every message gets read by AI.
Smart categorizations every message. Emergencies and equipment failures reach you within seconds. Routine feedback gets logged. Spam is filtered. You only hear what actually needs you.
You take action from anywhere. Get the alert, assess the situation, and act — call a vendor, reply to the customer, or head over yourself. No app, no dashboard, no login required.
Add a site manager or partner's number during signup — both of you get every alert and can reply. Useful when you need backup or want notifications to reach multiple phones.
Tier 3 (complaints) and Tier 4 (feedback) don't interrupt you by SMS. Get a daily or weekly email digest of them instead. Text DIGEST DAILY or DIGEST WEEKLY to opt in.
Sign up each location separately — each gets its own sign and business code. All alerts route to the same phone number. One inbox, full visibility across every location.
Machine failures, leaks, access issues, coin jams
See it →Gate access, unit locks, leaks, after-hours issues
See it →Water & sewer, gate access, utilities, road hazards
See it →Broken equipment, access fobs, safety issues
See it →Bay jams, tunnel stops, payment failures, stuck gates
See it →Hookup & power failures, sewer, gate codes, bathhouse
See it →